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Unresolved complaints and poor service guidance leave citizens dissatisfied with public institutions
Citizens’ satisfaction with public services in Rwanda declined in 2026, with unresolved complaints, repeated referrals between offices and difficulties identifying where to obtain services among the problems highlighted by the Rwanda Governance Board (RGB). Overall satisfaction fell to 73.8 per cent, from 76.7 per cent in...
Read morePolitics
Mushikiwabo urges stronger people-to-people ties as Francophonie village opens in Cambodia
International Organisation of La Francophonie (OIF) Secretary-General Louise Mushikiwabo has called for greater connections between people across the French-speaking world,...
Conservation farming boosts crop yields for Rwandan farmers, but wider adoption remains a challenge
Farmers in Rwanda who have adopted conservation agriculture say the approach has significantly increased their crop yields, with some reporting...
Rwanda’s $12bn climate plan depends heavily on international finance, PM tells COP31
Rwanda needs about $12 billion to implement its climate action plan through 2035, with most of the financing expected to...
Solution Journalism
Fighting Mental Health Burden in Rwanda Through Community Healing Spaces
For years, silence held Caroline Mukandoli captive. Haunted by the genocide against the Tutsi,...
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Business
Rwanda helped Zipline to fly. Now the company is valued at $21.5 billion
Uber Invests in Zipline to Bring Drone Deliveries to Uber Eats American drone-delivery company Zipline has raised $1.5 billion at...
Health
New Malaria Prevention Injection Enters Clinical Trial in Rwanda
Rwanda has begun a clinical trial of an experimental malaria-prevention injection designed to remain active in the body for months,...
Regional
Uganda’s Somalia exit puts security handover under scrutiny
Uganda’s decision to withdraw its troops from Somalia is raising questions about the country’s ability to sustain security operations against...
Sports & Leisure
Mali, the Eagles and a 23-Year Wait: This Is Constantine’s Real Exam
Rwanda hasn't been to an AFCON since 2004. Two games against Mali, starting tonight in Bamako, will show how close...
Social
US deports Jean Léonard Teganya over 1994 Genocide allegations
Jean Léonard Teganya, a former medical student accused of involvement in the 1994 Genocide against the Tutsi, has been returned...
Opinions
The Last Mile of Trust Is a Service Counter
What the new Rwanda Governance Scorecard asks of public-service reform A public service can be available on paper and still...
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